Privacy Policy

1. General
Alpine Solicitors (the ‘Firm’) Authorised and regulated by the Solicitors Regulation Authority (613423)

2. Terms of Website Use
2.1. These terms and conditions (the ‘Terms) set out below will govern your use of this website which can be found at www.alpinesolicitors.com (the ‘Website’).
2.2. References on the Website to ‘Alpine Solicitors, ‘the Firm’, ‘we’, ‘us’ or ‘our’ mean the Firm / the partners of the Firm.
2.3. The legal information on the Website is to provide users with the Terms upon which they use the Website and to make accessible certain other legal and regulatory information which it is best practice to place in the public domain where it can be easily accessed by clients and other interested third parties. The legal information on the Website should, for clients of the Firm, be read in association with our client care letter and terms of business (the ‘Client Care Documents’) and other documents referred to in the Client Care Documents. The Client Care Documents shall take precedence over any legal notice on the Website in the event that they differ from one another.
2.4. The Website is owned and operated by the Firm. For the purposes of the Terms, the Firm includes London office and the Wales Office.
2.5. Use of the Website is governed by the following Terms which were last reviewed in April 2020. The Firm reserves the right, at its discretion, to make changes to any part of the Website or the Terms. Should the Terms be amended, the Firm will not notify you and it is your responsibility to check the Terms every time you use the Website. Specific terms may also apply to the provision of any of the services that we provide via the Website. You should check any specific terms that apply to the services which you use.
2.6. We reserve the right to alter, suspend or discontinue any part of the Website or the services provided through it, including your access to it. Whilst we make every effort to ensure that the information contained within the Website is correct, visitors should be aware that the information may have become out of date and we give no warranty or make any representation regarding the fitness for purpose, continued availability, quality, accuracy or completeness of the content of the Website. Accordingly, the materials on the Website do not give specific legal advice and should not be relied on as doing so. In particular, you should be aware that laws and regulations might be different outside England. Your use of the Website does not create a contractual or solicitor-client relationship between you and the Firm. We recommend you contact the partners who are named in the Website for advice about particular matters. The Firm excludes all liability for any kind of loss or damage that may result to you or a third party in connection with the use, inability to use, or the results of use of the Website.
2.7. Website visitors are permitted to read the contents and to download and store on a temporary basis any of the contents of the Website provided this is for their own personal or non-commercial use. If we make content available for downloading this is only for your personal use, or for circulation within your business and is not for commercial re-use. You may not set up links from your own websites to the Website without our prior written consent.
2.8. Any links to other websites from the Website are provided for convenience only and the Firm accepts no responsibility or liability in connection with your use or reliance on the content of any linked website. The inclusion of any link does not imply endorsement by the Firm of any linked website or its provider.
2.9. For further information on the use of materials from the Website, or if you experience any problems with the Website, please contact us by sending an email info@alpinesolicitors.com

3. Copyright and Intellectual Property
Copyright and other intellectual property rights in the content of the Website, including any of the Firm’s marks, logos and brands, belongs to the Firm or its licensors (who have expressly licensed content to the Firm). All rights, save as expressly granted, are reserved. If you are in doubt whether an item is copyright or a trade mark of the Firm, please contact us for clarification.

4. Financial Services and Insurance Mediation
Investment transactions
The Firm is not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are regulated by the Solicitors Regulation Authority. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. Nothing we say or do should be construed as an invitation or inducement to engage in investment activities, nor as advice on the investment merits of acquiring or disposing of investments. We will advise you of your rights and obligations if apply as entrepreneur or investor.

5. Electronic Commerce (EC) Directive Regulations 2002 and Provision of Services Regulations 2009
5.1. The following information is provided by us to ensure our compliance with the above regulations:
5.1.1. The Firm is authorised and regulated by the Solicitors Regulation Authority (SRA ID Number: 613423) and as such is bound by the SRA Handbook 2019 and associated professional rules, which can be viewed at www.sra.org.uk.
5.1.2. The Firm is registered for VAT with the registration number 199 6864 23.
5.1.3. The Firm maintains qualifying Professional Indemnity Insurance, details of which can be provided on request.
5.1.4. The Firm is committed to providing an excellent service and operates an internal complaints procedure that can be made available on request. We are also committed to cooperating fully with the Legal Ombudsman, contact details of which can be found at www.legalombudsman.org.uk.

6. Severability
If the Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which the Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from the Terms and the remaining provisions contained within the Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

7. Events beyond our control
The Firm will not be responsible for any breach of the Terms caused by circumstances beyond itsreasonable control.

8. Governing Law
This legal notice and all issues regarding the Website are governed by English law. Access is granted on condition that you accept all the above and agree to the jurisdiction of the courts of England and Wales to settle matters in relation to the Website.

9. Reports of Misuse
We will be setting up shortly to take feedback regularly and will be constantly looking for ways to improve the Website. If you have any comments or concerns regarding the information or the Website content generally, or would like to report any misuse of the Website, please contact us by sending an email info@alpinesolicitors.com

10. Data Protection and the Firm’s Privacy Policy
10.1. The Firm adheres GDPR, takes data protection seriously and safeguarding the privacy of the Website visitors, as is important to us. This privacy policy explains how we use any personal information we may collect when you visit the Website. It also explains our use of cookies and tells you how to contact us if you have any queries about how we use your personal information. In using the Website or by registering for any of the specific services we offer through it, you are indicating that you understand and accept that your personal information may be used by us in the manner described below.
10.2. Links with other websites
10.2.1. This Privacy Policy only relates to the Website. Any links from the Website to other websites are provided merely for your convenience and do not imply endorsement by us of the content or provider.
10.3. Information collected and how we use it
10.3.1. When you access to any of the Firm’s services we may collect and process personal information such as your name, address, telephone number, email address and other information relating to you.
10.3.2. We will store and use your personal information for purposes such as administering and maintaining our relationship with you; providing services or information requested by you; providing you with further information about our products and services; and for auditing usage of the Website. Your information will not normally be disclosed to third parties except where that is necessary for fulfilment of our obligations to you or we are obliged or permitted to do so by law.
10.4. The Firm does not use any web intelligence software or collect any personal data about users of the Website other than aggregated data which is used to help the Firm improve the quality of the Website. No information about you is stored by us or transmitted by us to any third party.
10.5. Marketing
Occasionally we may contact you with information we think may be of interest to you. If you prefer not to receive such promotional material, please notify us by sending an email to info@alpinesolicitors.com

10.6. Security
The Firm has policies and technical measures in place to safeguard and protect your personal information against unauthorised access, accidental loss, improper use and disclosure. However, the internet is not completely secure and though we will do our best to protect your personal information the transmission of your data to us is done so at your own risk.
10.7. How we use cookies and our Cookies Policy
Our online services use cookies, a small text file originating from us and stored by your computer. The cookie file helps identify you and any particular interests or preferences you express, making your future Website visits more efficient, but it does not store any personal information. Save for the use of cookies, we do not automatically log data or collect data. You can set your computer browser to reject cookies but this may preclude your use of certain parts of our Website.
10.08. Your rights
You have a right of access to any personal information that the Firm may hold about you (we may charge a small administrative fee for this); to have any inaccurate information about you corrected; and to request that we stop using your personal information for marketing purposes. Access requests should be put in writing and addressed to the Partners at our head office.

11. Email Policy
11.1. The views and opinions expressed in any email from the Firm are those of the author and are not necessarily endorsed by the Firm.
11.2. All information contained in any message or attachments is intended solely for the addressee. It is confidential and may also be legally privileged. If you have received this message in error, please send it back to us, and immediately and permanently delete it. The unauthorised use, disclosure, copying or alteration of this message and/or any attachment is strictly prohibited.
11.3. It is your responsibility to scan for viruses or otherwise check any email and any attachments. All email messages and any attachments are scanned for viruses prior to leaving our network. However, the Firm does not guarantee the security of any message or any attachments and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of any message by a third party.
11.4. If you require verification of the content of any email message and/or attachment, or if you have any questions about this policy or our usage of email, please contact us at our offices or by sending an email to info@alpinesolicitors.com